CARTMY ACCOUNT
680 N. Lake Shore Dr. #104 Chicago, IL 60611 (312)302-9900 (866)405-9555
 
ABOUT US
Customer Service Policies
 
Specialty Services
 
Payment Options
 
Areas Served
 
Contact Information
 
Substitution Policy
 
Store Hours
 
Delivery Policy
 
Privacy Policy
 
 
 
 
Marcel Florist inc.

ADDRESS   680 N. Lake Shore Dr. #104
  Chicago
  IL 60611
PHONE (312) 302-9900
  (866) 405-9555
EMAIL marcelfloristinc@yahoo.com
 




 
 Customer Service Policies

Cancellation Policy
We do our best to process your orders the moment we receive them. Due to this fact, it is sometimes very difficult to cancel an order. Cancelled orders will be subject to a $10 cancellation fee. If the order has already been delivered, it is impossible to cancel and the full charge will apply.

Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single flower arrangements, such as an all rose bouquet, we will make every effort to match the flower type but may substitute another color. Please indicate if for any reason this is not acceptable.

With regards to gift or gourmet baskets, minor substitutions of certain items may be necessary in order to expedite your order. We will always make every effort to match the original theme and value of the original items. Please indicate if for any reason this is not acceptable.

General Policies

We may find it necessary to call the recipient to schedule a delivery.

For business deliveries, if the recipient is not at work or the business is not accepting deliveries, delivery will be attempted the next business day. Re-delivery fee may apply in this case.

For residential deliveries, if the recipient is not at home or otherwise unavailable, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return.

If you have any questions, concerns, complaints, or just want to say thank you, feel free to call us at our store at any time. Our standard store hours are Monday thru Friday 9 AM to 6 PM, with Saturday hours from 10 AM to 4 PM. Our toll free phone number is (866) 405-9555, and our local phone number is (312) 302-9900. Thank you for your attention to our policies.

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 Areas Served

Our shop serves the following areas in Illinois:
Addison, Alsip, Arlington Heights, Bannockburn, Bedford Park, Bellwood, Bensenville, Berkley, Berwyn, Beverly, Bloomingdale, Blue Island, Broadview, Brookfield, Buffalo Grove, Burbank, Carol Stream, Chicago, Chicago Ridge, Cicero, Clarendon Hills, Countryside, Darien, Deerfield, Des Plaines, Downers Grove, Elk Grove, Elmhurst, Elmwood Park, Evanston, Evergreen Park, Forest Park, Forest View, Franklin Park, Glen Ellyn, Glencoe, Glendale Heights, Glenview, Golf, Hanover Park, Harwood Heights, Highland Park, Highwood, Hillside, Hinsdale, Hodgkins, Hoffman Estates, Hometown, Indianhead Park, Inverness, Itasca, Kenilworth, LaGrange, LaGrange Park, Lake Bluff, Lake Forest, Lincolnshire, Lincolnwood, Lisle, Lombard, Lyons, Maywood, McCook, Medinah, Melrose Park, Morton Grove, Mount Prospect, Niles, Norridge, North Riverside, Northbrook, Northfield, Northlake, Oak Park, Oakbrook, Oakbrook Terrace, Oaklawn, Palatine, Park Ridge, Prospect Heights, River Forest, River Grove, Riverside, Rolling Meadows, Roselle, Rosemont, Schaumburg, Schiller Park, Skokie, Stone Park, Streamwood, Summit, Villa Park, Westchester, Western Springs, Westmont, Wheaton, Wheeling, Willmette, Winfield, Winnetka, Woodale, Woodridge.

We also deliver to the following facilities
A A Rayner & SonsA R Leak Memorial Chapel
A'lace Casket CoA-Lakeshore Drive Home Care
Abbot Animal HospitalAdams Feldhoff & Whitesel
Adctivelife Retirement CommAdmiral Retirement Community
Advocate Bethany HospitalAdvocate Health Ctrs
Advocate Illinois MasonicAdvocate Trinity Hospital
Affiliated Mortuary SvcAhmed Ziauddin
Alden GroupAlden Lincoln Park Rehab Ctr
Alden Princeton Rehab & HealthAlden-Lakeland Rehab & Health
Alden-Morrow Rehab Health CareAlden-North Moor Rehab Health
Alden-Wentworth Rehab & HealthAlivio Medical Ctr
All American Nursing HomeAlleghany Hospitals Nj
Alshore HouseAlvarez Funeral Directors
Amalgamated Senior ResidencesAmbassador Nursing & Rehab Ctr
American Cremation SocietyAmerican Red Cross
Anatomical Gift AssnAnderson-Elton Chapel
Andrew J Mc Gann & Son FuneralAndrews Funeral Home
Anthony Apollard & SonsArbour Health Care Ctr Ltd
Archer Funeral HomeAshland Urbaszewski Funeral Hm
Ashley Development CoAtrium
Augustana Hospital & HealthAustin Counseling Ctr
Avenue Care Ctr IncBacigalupo-Anzilotti
Balmoral Nursing CtrBaran Funeral Home
Barker's MortuaryBarr Funeral Home
Becvar Funeral DirectorsBelhaven Health-Care Rtrmnt
Belmont Funeral HomeBelmont Nursing Home
Benson Funeral HomeBethesda Home & Retirement Ctr
Beverly Ridge Funeral HomeBirchwood Plaza Nursing Ctr
Birren & Son Funeral HomeBlake Lamb Funeral Home
Blake-Lamb Bridgeport FuneralBoulevard Care Ctr
Bowman Funeral HomeBrandt Funeral Home
Breakers At Edgewater BeachBrieske & Herdegen Funeral
Brightview Care CtrBrookdale Living Communities
Brookins Funeral HomeBrown Funeral Home
Bryn Mawr Care IncBuckingham Pavilion Nursing
Burnham Terrace LtdBurton Funeral Home
Ca Devon Medical CtrCage Memorial Chapel
Cal-Met Village ApartmentsCalahan Funeral Home
California Gardens Nursing CtrCappetta Funeral Home Inc
Caribe Funeral HomeCarlton At The Lake Inc
Carmen ManorCarter Funeral Chapels Ltd
Casa CentralCasas & Sons Funeral Directors
Casey-Laskowski Funeral HomeCentral Funeral Chapel
Central Nursing HomeCentral Plaza Residential Care
Century Funeral HomeCermak Health Svc
Charles S Jackson Funeral HomeChatham Park South Co-Op
Chevy Chase Nursing CtrChicago & Suburban Funeral Svc
Chicago Home Care Svc IncChicago Lakeshore Hospital
Chicago Neurological InstituteChicago Reach
Chicago Read Mental Health CtrChildren's Memorial Dialysis
Children's Memorial HospitalChristian Brothers-Benilde Hse
Christian Funeral HomeChurch Home For Aged Persons
Claretian Medical CtrClark Manor Convalescent Ctr
Claude E Griesel MortuaryClayton Residential Home
Clifton Funeral SvcColetta, Michael & Sons
Colonial-Wojciechowski FuneralColumbian Chapel Cappetta
Columbus Hospital Hearing AidsColumbus Manor Intermediate
Columbus Park Nursing Ctr IncCommunity Care Ctr Inc
Continental Care Ctr IncConvalescent & Nursing Ctr
Cook County Bureaus-Health SvcCook County Hospital
Cook County Hospital Scl WrkCooney Funeral Home
Corbin Colonial Funeral ChapelCordero Funeral Home
Core CenterCouncil For Jewish Elderly
Covenant Home Of ChicagoCovenant Retirement Community
Curley Funeral HomeCzachor Funeral Home
Dalcamo Funeral HomeDaniel J Cepa
Danish Old People's HomeDe Cola Funeral Svces
Devon Community Medical CtrDiversey Funeral Home
Donnellan Funeral Homes IncDoty Nash Funeral Home
Drake & Sons Funeral HomeDykla-Sikorski Funeral Home
East Woodlawn Residential CorpEdgewater Hospital
Edgewater Shores RetirementEdward Andersen Funeral Home
Edward F Kompare Funeral HomeEgan Funeral Home Inc
Elmwood ChapelEnglewood Cooperative
Eternity Funeral SvcEvans Funeral Home Ltd
Evergreen Tower ApartmentsEwald-Barlock Funeral Home Ltd
F C Dupree ChapelsFairbrother Funeral Home
Fairmont Care CtrFantus Health Ctr
Farwell HouseForest Glen Chapels
Fortuna Brothers Funeral HomeFountain Jordan Shepard
Frank Bevcar Funeral HomeFrank F Opyt Funeral Home
Frank Marik & Sons Funeral HmFrank Reda Jr
Friendly TowersFunerales Maricela Funeral Svc
Funerales MarinFuneraria De La Torre Inc
Funerarias Del Sagrado CorzonFurth Funeral Directors
G E MedicalGaidas-Daimid Funeral Director
Ganga FuneralsGarden View Home Inc
Garfield Waters Funeral HomeGatling's Chapel Inc
Gem Health Care IncGiancola Funeral Directors
Gibbons Funeral HomeGlen Elston Nursing & Rehab
Glencrest Nursing & Rehab CtrGogolinski-Trofimuk Funeral
Golbatt PavilionGolden Gate Funeral Home Ltd
Good Shepherd ManorGood Shepherd Tower
Grant HospitalGrant Village
Grasmere Residential HomeGreat Lakes Cremation Society
Greencastel Of Morgan ParkGrein Funeral Directors
Griffin Funeral Home LtdH Group Holdings Inc
Hallmark Retirement CommunityHallowell Funeral Home
Halsted Terrace Nursing CtrHarbor Village Retirement Comm
Harmony Nursing & Rehab CtrHarper Square Housing Co-Op
Hartgrove HospitalHartwell House
Heiwa TerraceHeritage Rehab
Herron Medical Ctr LtdHills Funeral Home
Holland Funeral HomeHollerbach Funeral Home Inc
Hollywood House ApartmentsHoly Cross Hospital
Holy Cross OutpatientHospitality Group Of America
House-BranchHudson's Funeral Home
Icma Retirement CorpIllinois Center For Clinical
Illinois Healthcare AllianceImperial
Infinity Mortuary CoIrving Park Funeral Home
Issac ReiserIvy Apartments At The Imperial
J J Hickey Funeral HomesJackson Park Hospital
Jackson Square Nursing & RehabJackson Square Nursing Home
James Funeral HomeJames J Mc Phee Funeral Svc
Jimenez Stodden Funeral DirsJohn A Rago Sons
John Carroll & Sons Funeral HmJohn E Maloney Funeral Home
John H Patka Funeral HomesJohn J Minich
John V May Funeral Home IncJohnson's Funeral Home
Johnston R Bowman Health CtrJones Funeral Home
Joseph R Jones Funeral HomeJugan Terrace
Kelly-Carroll-WollschlagerKenwood Healthcare Ctr
Kersey Mc Gowan & Morsell MemlKiersch-De Stefano
Kirsten Funeral HomeKlemundt Funeral Home
Kopec-Reszke Funeral HomeKosary Funeral Home
Kowske-Wolowiec Funeral DrctrsKubina-Tybor Funeral Home
La Rabida Childrens HospitalLain-Hursen Funeral Home
Lake Shore Healthcare & RehabLake View Chapel Funeral Home
Lakefront Healthcare CtrLakeside Boarding Home
Lakeside Cremation & DirectLakeview Living Ctr
Lakeview Nursing & Rehab CtrLakeview Place
Lawrence Funeral HomeLawrence House
Leak & Sons Funeral HomeLena Bryant Funeral Home
Lennon Funeral SvcLiberty Common Apartments
Lincoln Park Terrace NursingLincoln Park West Care Ctr
Little Sisters Of The PoorLittle Village Funeral Ctr
Lorali HotelLoretto Hospital
Loretto Out Patient Mntl HlthLouis A Weiss Memorial Hosp
Lucania Funeral HomeM J Suerth Funeral Home
Malec & Sons Funeral HomeMargaret Manor Home Central
Margaret Manor Home NorthMarin Funeral Home
Marquette Funeral Home LtdMatz Funeral Home
Maya Family Medical CtrMayfield Care Ctr
Mc Keon Funeral HomeMedassist Inc
Medex IncMeiszner Funeral Home
Mercy HospitalMercy Medical
Mercy Medical In BridgeportMercy Medical In Chatham
Mercyworks OccupationalMethodist Hospital Of Chicago
Michael Coletta & Sons FuneralMichael Reese Hosp & Med Ctr
Michael Reese Hosp ColumbiaMichael Reese Hospital
Michalik Funeral HomeMid America Convalescent Ctr
Midwest Memorial ChapelMidwest Orthopaedics
Mile Square Health CtrModell Funeral Home
Monroe Pavillion HealthMontclair Lucania Funeral Home
Montgomery Place Health CareMoore Funeral Home
Morgan Park Funeral HomeMortuary Lift Co
Mount Sinai Hospital MedicalMt Olive Cemetery & Mausoleum
Mt Sinai HospitalMt Sinai Hospital Medical Ctr
Muzyka And Son Funeral HomeMuzyka Funeral Homes
National Jewish Ctr-FundraisngNational Retirement Concepts
Nationwide Retirement SolutionNelson Funeral Homes
Neurologic & Orthopedic InstNoble Funeral Home
Norridge ChapelsNorth Orchard Place
Northmere The Sro HotelNorthwest Home For The Aged
Northwestern Memorial HospitalNorwegian-American Hospital
Norwood Park HomeO'Bee - Warner Jones
O'Donnell - Bartz SchultzOcwieja Funeral Home
Olson Burke/Sullivan FuneralOrchard Place Of Englewood
Orthodox ChristianOtto V Stransky & Son Funeral
Our Lady Of The ResurrectionPalmer-Lauer Funeral Home
Panozzo Brothers Funeral HomePark Plaza Retirement Ctr
Pat Crowley HousePeoples Funeral Home
Peterson Funeral HomePeterson Park Health Care Ctr
Pfaff-Garner Funeral HomePietryka-Denicolo
Pioneer VillagePisarski Funeral Home
Piser ChapelsPomierski & Son Funeral Home
Poterek Funeral HomesPrecious Memories
Presidential PavilionProgressive Funeral Parlor
Provident Hospital-Cook CountyRago Brothers Funeral Homes
Rainbow Beach Nursing Ctr IncRavenswood Health Care Ctr
Ravenswood Health Care FndtnRavenswood Hospital Child Care
Ravenswood Hospital MedicalRavenswood Hospital Mental
Rehab Institute Of ChicagoReliable Funeral Svc
Renaissance At 87Th StreetRenaissance At Cicero
Renaissance At South ShoreResthaven Memorial Chapel
Resurrection Adult Day SvcResurrection Construction Mgmt
Resurrection Health Care RehabResurrection Healthcare
Resurrection Life CtrResurrection Medical Ctr
Resurrection Retirement CtrRetirement Resource Group
Rhodes Funeral SvcRichard Lamb Funeral Svc
Richard-Midway Funeral HomeRidge Funeral Home
Roberts Funeral HomeRoseland Community Hospital
Roseland ManorRudmin Funeral Directors
Rush Center-Lung DiseasesRush Institute-Healthy Aging
Rush Presbyterian HospitalRush-Presbyterian-St Luke's
Ruzich Funeral HomeSacred Heart Home
Sacred Heart HospitalSadowski Funeral Home
Saint Anthony HospitalSaint Mary-Nazareth Hospital
Salerno Galewood ChapelsSatala Funeral Home
Schielka Addison St Funeral HmSchneider Bld Senior Care
Schwab At Anixter CtrSchwab Rehabilitation Hospital
Sci Illinois Svc IncSeals Funeral Home
Selfhelp HomeSenate Apartments
Senior Care Clinic Swedish CovSenior Health Ctr
Senior Suites Of AustinSenior Suites Ravenswood Mnr
Senior Suites Washington HtsSenior Suites-Jefferson Park
Shaare Zedek Medical CtrSheldon Funeral Home
Sheridan Shores Care & RehabSherwin Manor Nursing Ctr
Shriners HospitalSinai Health System
Sixty PlusSlaughter & Son Funeral Drctrs
Smith & Thomas Funeral HomeSmith Corcoran Funeral Home
Somerset PlaceSourek Funeral Home
South Shore HospitalSouthshore Nursing & Rehab
Southview Manor IncSovereign Nursing Home
Squire's Sheltered Care HomeSt Agnes Health Care
St Anthony HospitalSt Bernard Hospital & Health
St Edmund's TowerSt Elizabeth's Hospital
St Elizabeth's Hospital FamilySt Elizabeth's Treatment Ctr
St FrancisSt Joseph Home Of Chicago Inc
St Joseph HospitalSt Martha Manor
St Mary Of Nazareth HospitalSt Patrick Family Health Ctr
St Paul's House & Health CareStamps Funeral Home
Stanley Skaja Funeral HomesStermer Funeral Home
Stokes Funeral HomeSunrise Assisted Living
Swedish Conventant HospitalSwedish Covenant
Swedish Covenant HospitalSwedish Covenant Prepaid Mdcl
Szykowny Funeral Home LtdT E Brown Apartments-Elderly
T P Kerigan SonsTaylor Funeral Home Ltd
Theis-Gorski Funeral HomeThomas Mc Inerney's & Sons
Thomas Mc Inerney's SonsThomas Vargish Md
Thorek Hospital & Medical CtrThorek Hospital Senior Health
Tohle Funeral HomeTolton Manor
Travis Funeral HomeUic Hospital
Uic Sports Medicine & HumanUnique Funeral Home
United Methodist CommunityUnited Methodist Homes & Svc
University Of Chicago HospUniversity Of Illinois Med Ctr
Vasquez Funeral HomeVencor Hospital
Veterans Funeral SvcVitucci Chapel
Volunteer & Community Svc-ILWalter L Sojka Funeral Home
Warren N Barr PavilionWarren Park Nursing Pavilion
Washington & Jane Smith HomeWashington Heights Nursing Hm
Washington Hts Nursing HomeWaterford
Waterfront Terrace IncWeiss Health Ctr
Westgate Funeral HomeWestwood Nursing Home
Wieting & SonWilla Rawls Manor Apartments
William H Bartz Funeral HomeWilliam L Dawson Nursing Ctr
Williams ChapelWilliams Funeral Svc
Wilson Care IncWinston Manor Nursing Home
Wollschlager Funeral HomeWolniak Funeral Homes Ltd
Women's Health CtrWomens Health Assoc Uic
Woodbridge Nursing PavilionYaeger Funeral Home
Zarzycki Manor ChapelsZefran Funeral Home

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 Store Hours

Our shop is open from 9:00 a.m. to 6:00 p.m., Monday through Friday and from 10:00 a.m. to 4:00 p.m. on Saturday and Sunday.



To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

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 Specialty Services

We specialize in the following services:

  • Large inventory of fresh flowers
  • Tropicals
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Silk arrangements
  • Dried floral arrangements
  • Weddings
  • Funeral designs
  • Extensive gift line
  • Gourmet and fruit baskets
  • Gift baskets
  • Greeting cards
  • Candles

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 Contact Information

If you have any questions or need more information, call us directly at (866) 405-9555. We're always here to serve you and make your flower-sending experience a pleasure.

Marcel Florist inc.
680 N. Lake Shore Dr. #104
Chicago, IL 60611

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 Delivery Policy

Delivery Policies

For the convenience of our customers, we have designed several different delivery options. Please carefully review the following choices before placing your order.

Funeral Service Delivery
Please note that these delivery policies do not apply to funeral orders. Orders being delivered to funeral homes or churches are delivered at the time required for the service. Funeral orders are subject to our standard delivery rate.

Standard Delivery
Our standard delivery rates start at $12.00 and vary according to zip code. Our delivery policy is to complete business deliveries before residential deliveries. This allows us to do our best to ensure that all of our business deliveries are completed during business hours. If the recipient is not available at the time we attempt delivery, our delivery staff will determine the best course of action. When placing an order, we ask that any helpful information be put under “Special Instructions” (i.e. “can be left with doorman”). Our deliveries are routed according to area, and as such we cannot offer timed deliveries on standard delivery. For more information on timed deliveries, please see our other options below. Information about the status of a delivery will not be available until the next business day. Please consider your order delivered on the day requested unless otherwise notified by a member of our staff.

Priority Delivery
Our priority delivery upgrade starts at $25.00 in addition to our base delivery charge and may vary according to your needs and the delivery area. This service entails priority status given to your order and personal tracking by a member of our staff. Our priority delivery service offers you the choice of having your order delivered either before 11:00 A.M., after 5:00 P.M., or within two hours of order placement. The priority delivery upgrade is not a time-specific delivery. We request at least two hours advance notice when placing priority delivery orders. Please note that the priority delivery upgrade may not be available on all orders or in all delivery areas.

Rush Delivery
Our rush delivery service offers you three choices based on your specific needs: Fast, Faster, and Fastest. The charges for these services are, respectively, $10.00, $15.00, and $20.00, in addition to our base delivery fee. This service is designed for customers who need to get an order out quickly, but do not need all the services offered with our Priority Delivery. The option that is best for you (fast, faster, or fastest) will be up to you and how quickly you need your order to go out. This service entails that we will begin processing your order immediately upon its receipt. No advance notice is needed when placing rush delivery orders. Please note that this service may not be available on all orders or in all delivery areas.

Timed Delivery
Our timed delivery service is $20.00 in addition to our base delivery fee. This service was designed for customers who need to have their order delivered by a specific time. This delivery upgrade offers you the choice of having your order delivered between 11:00 A.M. and 1:00 P.M., between 1:00 P.M. and 3:00 P.M., or between 3:00 P.M. and 5:00 P.M. Timed delivery orders must be placed on the business day prior to the date of delivery. Please note that this service is not available on all orders or in all delivery areas.

Same Day Delivery
We offer same day delivery on all orders placed before 4 PM in the recipient’s time zone. It may be necessary for us to charge an additional rush delivery fee for orders placed late in the day.

Re-Delivery Policy
Incorrect address information given at the time of the order or changes to the address after the order has been placed will result in a re-delivery charge equal to the original delivery charge.

International Deliveries
Due to time zone differences, we ask that orders being placed for outside of the country by placed at least 48 hours in advance.

Special Requests
We do our best every day to accommodate the needs of all our customers. If you have a special request that falls outside of our policies, feel free to call and talk to one of our customer service associates…we will do our best to help!

Delivery Guarantee
We will always do everything in our power to ensure that deliveries are placed in a prompt and timely fashion. However, due to unpredictable outside factors, this may not always be possible. If you have a question or concern, please call our store at (866) 405-9555 to speak with a member of our staff.

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 Payment Options

       

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 Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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 Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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